‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
Inc.UROCK
RepresentativeYoo Bongseok
Business No.690-86-00883
Mail Order Business No.제2025-성남수정-0353호
#802, 8F, MK Tower, 67 Jeongui-ro, Songpa-gu, Seoul, Republic of Korea
E-mail:help@safedelete.net
Service GuideHow to UseService FeeCorporate Customer Inquiry
S/W Download
My PageMember InfoPayment LogCoupons/Licenses
Customer SupportFAQQ&A1:1 Inquiry
Service GuideHow to UseService FeeCorporate Customer Inquiry
S/W Download
My PageMember InfoPayment LogCoupons/Licenses
Customer SupportFAQQ&A1:1 Inquiry
Inc.UROCK
RepresentativeYoo Bongseok
Business No.690-86-00883
Mail Order Business No.제2025-성남수정-0353호
#802, 8F, MK Tower, 67 Jeongui-ro, Songpa-gu, Seoul, Republic of Korea
E-mail:help@safedelete.net
070-8670-9016
Closed Sat/Sun & Holidays
10:00-17:00
Lunch Time
12:00-13:00
Privacy PolicyTerms of Service { IndividualCorporate }
copyright 2025 @UROCK. all rights reserved.

    'Safe Delete' Service Terms of Use

    These terms and conditions set forth the rights, obligations, responsibilities, and other matters between UROCK Inc. and users regarding the use of the 'Safe Delete' service.

      Article 1 (Purpose)

        These terms and conditions set forth the rights, obligations, responsibilities, and other matters between UROCK Inc. (hereinafter referred to as the 'Company') and users regarding the use of the 'Safe Delete' service (hereinafter referred to as the 'Service').

      Article 2 (Definitions)

      1. The definitions of terms used in these terms and conditions are as follows:
        1. ①'Member' refers to an individual who has been assigned an ID through membership registration after agreeing to these terms, and is classified as either an 'Individual Member' or 'Corporate Member' (business entities, corporations, etc.) who uses the services provided by the Company.
        2. ②'Non-member' refers to a person who uses the service without registering for membership.
        3. ③'ID' refers to a combination of letters and numbers determined by the 'Member' and approved by the 'Company' for identification and use of the 'Service'.
        4. ④'Password' refers to a combination of letters or numbers set by the 'Member' to verify that they are the 'Member' matching the assigned ID and to protect confidentiality.
        5. ⑤'Termination' refers to the cancellation of the service agreement by either the 'Company' or the 'Member'.
        6. ⑥'Program' refers to all software provided by 'Safe Delete'.
        7. ⑦'Service' refers to all services developed and provided through partnerships by 'Safe Delete'.
      2. Terms used in these terms and conditions that are not defined in the preceding paragraph shall be governed by relevant laws and service-specific guidelines, and otherwise by general practice.

      Article 3 (Posting and Revision of Terms)

      1. The Company posts these terms and conditions on the initial screen of the service for easy access by members.
      2. The Company may revise these terms and conditions within the scope that does not violate relevant laws.
      3. When the Company revises the terms, it will specify the effective date and reasons for revision, and post them along with the current terms on the initial service screen from 7 days before the effective date until the day before the effective date.
      4. If a member uses the service after the effective date as described in the preceding paragraph, they are deemed to have agreed to the revised terms. Members may terminate the service agreement if they do not agree to the changed terms. The Company is not responsible for any damages caused by not being aware of information about the changed terms.

      Article 4 (Interpretation of Terms)

        Matters not specified in these terms or their interpretation shall be governed by relevant laws or commercial practices.

      Article 5 (Service Use Agreement)

      1. The service agreement is concluded when a person wishing to become a member agrees to the terms and conditions, applies for membership, and the Company approves such application.
      2. To use this service, you must provide the information requested by the Company (name, contact information, etc.) and register as a member. The information provided by members will be managed according to privacy protection regulations. Detailed information requested by the Company can be found in the collection items section of the Privacy Policy.
      3. The Company may differentiate the use of service menus according to the type of member using the service.
      4. The Company's principle is to approve service use for membership applications. However, the Company may not approve or may subsequently terminate the service agreement in the following cases:
        1. ①When using a false name or another person's name
        2. ②When providing false information or failing to provide information required by the Company
        3. ③When intending to use this service for criminal activities defined in the Criminal Code
        4. ④When the user is under 14 years of age
        5. ⑤When intending to use this service for purposes that violate current laws
      5. The Company may request real name verification and identity authentication through specialized institutions depending on the type of member or service.
      6. If membership approval is denied or reserved, the Company will notify the applicant.
      7. The Company may reserve approval if there is insufficient capacity in service-related facilities or if there are technical or operational issues.
      8. The service agreement takes effect at the point indicated by the Company as completion of registration in the application process.

      Article 6 (Changes to Member Information)

      1. Members can view and modify their personal information at any time through My Page. However, some information (such as ID) required for service management cannot be modified.
      2. If there are changes to the information provided during membership registration, members must update it online or notify the Company of such changes through email, customer service inquiries, or other methods.
      3. The Company is not responsible for any disadvantages caused by failing to notify the Company of changes mentioned in the preceding paragraph.

      Article 7 (Member Withdrawal and Loss of Qualification)

      1. Members can request withdrawal from the Company at any time, and the Company's principle is to process member withdrawal immediately. However, if there is remaining payment for service use, members can request withdrawal after the refund process for the remaining amount is completed.
      2. The Company may restrict or suspend membership qualification in the following cases:
        1. ①When false information was registered during registration
        2. ②When interfering with other people's service use or threatening electronic commerce order by stealing information
        3. ③When using the service to perform acts prohibited by law or these terms or acts contrary to public order and morals
      3. After restricting or suspending membership qualification, the Company may revoke membership if the same act is repeated twice or more, or if the cause is not corrected within 30 days.
      4. When the Company revokes membership qualification, it will delete the member registration. In this case, the Company will notify the member and provide an opportunity to explain for at least 30 days before deleting the member registration.

      Article 8 (Personal Information Protection Obligation)

        The Company strives to protect members' personal information in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the Information and Communications Network Act) and other relevant laws. The protection and use of personal information are subject to relevant laws and the Company's privacy protection regulations. However, the Company's privacy protection regulations do not apply to linked sites other than the Company's official site.

      Article 9 (Member Roles and Obligations)

      1. Members must check and use the latest version of services provided by the Company.
      2. Members must comply with relevant laws such as the Personal Information Protection Act and the Information and Communications Network Act, follow the provisions of these terms, usage guidelines and precautions related to the service, matters notified by the Company, and must not interfere with the Company's operations.
      3. Members must update their information online when there are changes to service agreement details such as address, contact information, and email. Members are responsible for problems arising from not updating or delaying updates.
      4. Members must not engage in the following activities:
        1. ①Registering false information during application or modification
        2. ②Stealing others' information
        3. ③Modifying information posted by the Company
        4. ④Transmitting, posting, or redistributing information other than that specified by the Company (such as computer programs)
        5. ⑤Infringing on intellectual property rights including copyrights of the Company and other third parties
        6. ⑥Damaging the reputation of the Company and other third parties or interfering with operations
        7. ⑦Publicly posting or displaying obscene or violent messages, images, voices, or other information contrary to public order and morals on the service
        8. ⑧Using the service for profit without the Company's consent
        9. ⑨Collecting or storing other users' personal information without the Company's approval
        10. ⑩Other illegal or improper acts
      5. The Company may pursue civil and criminal liability against members when deemed necessary based on the previous paragraph.
      6. When members provide the Company's services to their customers, they have obligations to protect personal information in customer management, and the management and responsibility lie with the members. If this is violated, the Company may suspend or close the Company's services provided by the member to customers without prior warning.

      Article 10 (Member ID and Password Obligations)

      1. Members are responsible for managing their ID and password.
      2. Members must not allow third parties to use their ID and password.
      3. If members become aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow the Company's instructions if any.

      Article 11 (Company Roles and Obligations)

      1. The Company protects personal information of customers acquired during service provision and personal information of members using the Company's services in accordance with personal information protection regulations under relevant laws such as the Personal Information Protection Act and the Information and Communications Network Act.
      2. The Company does not engage in acts prohibited by relevant laws and these terms or acts contrary to public morals, and strives to provide continuous and stable services.
      3. The Company must repair or restore facilities without delay when equipment malfunctions occur to provide continuous and stable services.
      4. The Company establishes and notifies members of its privacy policy and obtains separate consent from members for legitimate collection, use, and provision of personal information.
      5. The Company collects and uses personal information only within the purposes and scope agreed to by members to ensure safe service use, and manages it safely in accordance with personal information protection laws. You can check the efforts made to safely process relevant personal information for users and members and other details in the Privacy Policy.
      6. The Company must handle legitimate opinions or complaints raised by members regarding service use. The Company will communicate the handling process and results to members through customer service or email for opinions or complaints raised by members. However, if prompt handling is difficult, the Company must notify members of the reasons and expected schedule.

      Article 12 (Member Notification and Information Provision)

      1. The Company may deliver various information deemed necessary during service use to members through notices, email, text notifications, etc. However, members can refuse to receive emails, texts, etc. at any time.
      2. When the Company needs to notify unspecified multiple members, it can substitute individual notifications by posting on the Company website for 7 or more days. However, individual notifications may be made for matters that significantly affect members regarding their own transactions.
      3. The Company may collect additional personal information in accordance with relevant laws with member consent for service improvement and member service introduction purposes.

      Article 13 (Service Commencement and Provision)

      1. Service use is possible from the point when a member creates an ID through membership registration or completes payment for service fees.
      2. Services can be used 24 hours a day, 365 days a year unless there are special reasons such as business and technical difficulties. However, the service may be temporarily suspended on dates or times set by the Company for system regular maintenance, expansion, and replacement, and temporary service suspensions due to scheduled work will be announced in advance through the service page.
      3. The Company may temporarily suspend all or part of the service without notice due to unavoidable reasons such as system overload, urgent system inspection, or emergency situations, and may post notices afterward in such cases.
      4. The Company may divide the service into certain ranges and designate available times separately for each range. However, in such cases, the content will be announced in advance.

      Article 14 (Service Changes and Suspension)

      1. The Company may change all or part of the services provided when there are reasonable operational or technical needs.
      2. The Company may modify, suspend, change, or delete all or part of the service for policy changes or to provide higher quality services.
      3. The Company will announce in advance matters that could cause serious disadvantages to members due to service modifications, deletions, or other changes.
      4. Free services from promotions and events conducted by the Company may be restricted or suspended, and the Company will post notices on the site when suspensions occur.
      5. If services cannot be provided due to business category conversion, business termination or abandonment, company closure, merger, division, business transfer, etc., the Company will notify members through the methods specified in Article 12 and compensate members according to the conditions originally presented by the Company.

      Article 15 (Program Changes and Updates)

      1. The program has built-in functionality to execute communications through the internet as part of normal operation for updates. In updates, arbitrary files may be installed on members' computers as needed, and this method may be changed arbitrarily. Also, separate consent will not be sought before installation, and this is substituted by agreeing to this contract.
      2. Members can download and update the latest version of the program from the Company's service website.
      3. The program must be used without modification/alteration of installation files, and members cannot reverse engineer, decompile, or disassemble the program, nor copy, modify, or adapt all or part of the program's components.

      Article 16 (License Regulations)

      1. The copyright of the program provided by the Company belongs to UROCK Inc., and members are provided with usage rights.
      2. The license is volume-based, with payment amounts deducted according to the number of deletions. Updates and technical support are not provided when usage rights are exhausted.
      3. License provisions and amounts may vary depending on the member and product, and are subject to the license policy on the product details page. However, corporate members can basically use multiple computers with the same ID through multiple access.

      Article 17 (Information Provision and Advertisement Posting)

      1. The Company may provide members with various information deemed necessary during service use through notices, email, text messages, etc.
      2. The Company may post advertisements on service screens, emails, text messages, etc. regarding service operation. Members who receive emails with advertisements can refuse reception from the Company.
      3. The Company is not responsible for any losses or damages resulting from members participating in promotional activities of advertisers posted on the service or through this service, or from communication or transactions.
      4. The Company may request additional personal information with member consent for service improvement and member service introduction purposes.

      Article 18 (Service Use Expiration)

      1. Service usage rights expire after the service completion date or expiration date if service is not paid, and temporary blocking may be implemented according to Company policy to prevent consumer damage.
      2. Members can request blocking suspension for temporarily blocked member accounts through customer service or email.
      3. When the retention period ends according to the privacy policy, usage log and all usage history data are deleted and deleted data cannot be recovered.
      4. Data backup due to service use expiration should be performed directly by members when needed, and the Company does not perform data backup for terminated services.
      5. Service usage rights automatically expire after the service completion date or expiration date, and refunds are not possible.

      Article 19 (Copyright and Usage Restrictions)

      1. Copyright and intellectual property rights for the service belong to the Company.
      2. Regarding the service, the Company only grants members usage rights for ID, service, etc. according to usage conditions set by the Company, and members cannot perform disposal acts such as transfer, sale, or provision as collateral.
      3. If damages occur due to members infringing the Company's copyright, the Company may claim compensation for all damages caused by copyright infringement from the final member.
      4. Members must not use the service to generate any data for malicious code detection, including virus signatures and virus detection routines, through automatic, semi-automatic, or manual methods. Also, members must not disable or neutralize the service's copyright protection devices, copy, modify, or adapt all or part of the service's components, and must not reproduce, copy, or distribute materials, media, files, data, and related printed materials attached to the service without prior approval from the Company.
      5. Some service functions may be provided through technical partnerships with companies that have partnership agreements with the Company (hereinafter referred to as 'Partners'). The legitimate copyright holder for each function is the respective Partner, and all intellectual property rights including design, specifications, technical know-how, etc. related to the function belong to the respective Partner. Also, members must not disable or neutralize the copyright protection devices of the relevant functions and must not copy, modify, or adapt all or part of the function's components.

      Article 20 (Service Termination and Refund)

      1. Members can request service use termination through the My Page menu during the service use period, and the Company must process this immediately according to relevant laws.
      2. The Company may deduct some costs as fees related to cancellation, remittance fees, etc. when processing refunds according to member requests.
      3. When members request service termination and there is remaining usage amount, they must request a refund for the remaining amount, and the termination request will be processed after the refund is completed. The refund processing period and method are handled according to regulations set by the PG company depending on the payment method.
      4. The Company may terminate services for the following reasons:
        1. ①When members do not comply with these terms of use
        2. ②When members do not agree to revised terms
        3. ③When there is potential for legal issues or damage to the Company even for content not specified in the terms
      5. When terminating based on the previous paragraph, the Company will notify members of termination intent by email, phone, fax, or other methods, stating the reasons for termination, at least 15 days before the termination date. For transaction safety, the Company may notify termination intent collectively for member IDs confirmed to be owned by the same person. The service agreement ends at the point 15 days after the Company expresses termination intent to members.
      6. To prevent members from improperly obtaining economic benefits such as various event benefits provided by the Company through repetitive actions like re-registering after voluntary termination, arbitrary termination, etc., or using names without authorization in this process, the Company may operate a re-registration restriction period for members even after the service agreement ends or may not approve usage applications.
      7. The Company may process immediate termination if members interfere with operations or make unreasonable demands not in the regulations, and refund all or part of pre-paid amounts by calculating unused counts or periods. Also, in such cases, the Company may refuse to extend service for the relevant member.

      Article 21 (Post Management)

      1. When writing public posts, members must not publicly post site key information and personal information that could cause security issues, and responsibility for security issues due to posting lies with the member who wrote the post.
      2. If members' posts include content that violates the 'Act on Promotion of Information and Communications Network Utilization and Information Protection' and 'Copyright' and other relevant laws, rights holders may request suspension and deletion of the relevant posts according to procedures set by relevant laws, and the Company must take measures according to relevant laws.
      3. Even without requests from rights holders as described in the previous paragraph, the Company may take temporary measures for relevant posts if there are grounds to recognize rights infringement or violations of Company policy and relevant laws.

      Article 22 (Liability and Compensation for Damages)

      1. Results from using the Company's products and services are entirely the responsibility of members, and responsibility for suitability, quality, smart device manufacturer policies, etc. for members' product and service use purposes lies with members.
      2. The Company is not responsible, to the maximum extent permitted by relevant regulations, for incidental and indirect damages including business damages such as profit loss, business interruption, business information loss, or monetary loss due to program malfunction and unavailability, or lack of usage knowledge, even if aware of such damage possibilities in advance.
      3. Operating errors may occur on smart devices during or after using the program and services. Damages occurring to members and their client companies due to this are the responsibility of members and their client companies, and the Company bears no responsibility.
      4. For products and services provided to members by Partners, the relevant Partner is responsible for damages occurring due to the Partner's fault.
      5. The Company bears compensation responsibility within limits set by relevant laws for members' direct damages related to paid service use. However, this responsibility is exempted for damages occurring due to member negligence.
      6. The Company bears no compensation responsibility for member damages related to free service use.
      7. The Company and members must compensate if they cause damages to the other party intentionally or negligently regarding service use.

      Article 23 (Disclaimer)

      1. The Company is exempt from problems caused by computer system and smart device compatibility for programs and services provided by the Company.
      2. For damages to members occurring due to unilateral policy changes by external service providers while members use external services partnered with the Company, the external service provider has compensation responsibility, and the Company is exempt from this.
      3. The Company is exempt when unable to provide services due to telecommunications carrier service suspension, natural disasters, war, or other equivalent force majeure.
      4. The Company is exempt from damages occurring due to unavoidable reasons such as system facility maintenance, replacement, regular inspection, construction, etc.
      5. The Company does not bear any responsibility regarding the accuracy, reliability, etc. of information, materials, facts posted by members on the service, and members use the service under their own responsibility, and responsibility for damages occurring and deletion of materials, selection, and other disadvantages related to service use regarding materials posted or transmitted using the service lies with members.
      6. Information and materials provided by the Company cannot be used for transaction purposes. Therefore, transactions based on this service's information and materials must be performed entirely under member responsibility and judgment, and the Company does not bear responsibility if expected profits do not occur.
      7. The Company is not responsible for members not obtaining or losing expected profits using the service, and is not responsible for damages obtained while using the service.

      Article 24 (Dispute Resolution)

      1. The Company sincerely consults to reflect legitimate opinions or complaints raised by members and compensate for damages.
      2. The Company prioritizes handling complaints and opinions submitted by members. However, if prompt handling is difficult, the Company immediately notifies users of the reasons and handling schedule.
      3. Regarding electronic commerce disputes between the Company and members, when there is a member damage relief request, the Company may follow mediation by dispute mediation institutions commissioned by the Fair Trade Commission or city/provincial governors.

      Article 25 (Governing Law and Jurisdiction)

      1. Lawsuits regarding electronic commerce disputes between the Company and members are under the exclusive jurisdiction of the district court having jurisdiction over the member's address at the time of filing, or residence if there is no address. However, if the member's address or residence is unclear at the time of filing or for foreign residents, the lawsuit shall be filed in the court of jurisdiction according to the Civil Procedure Act.
      2. Korean law applies to electronic commerce lawsuits filed between the Company and members.

      Addendum

        These terms of use are effective from May 19, 2025.